Collection Excellence

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As consumers and customers we are constantly getting bombarded by phone calls, emails, and text messages on a daily basis. Ever receive a text message from your favorite restaurant with a discount or coupon?  What about a voicemail regarding a bill that you owe?
Revenue cycle management is critical in today's healthcare environment. The healthcare industry is now driven by consumer responsibility, which means providers must do their due diligence in terms of creating patient statements that make sense.