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Running a call center is more than managing inbound and outbound call volume. In fact, there are key metrics that anyone outsourcing to a call center should understand. These metrics will help you make informed decisions about the right outsourcing partner for your business.
Did you know that February 1st, 2016 marks the 50th anniversary for Credit Management Company? We’re kicking off this half-century celebration by launching our 50 Days of Giving Campaign. Starting 2/1, CMC employees, vendors, and clients will be invited to participate in the campaign with a goal of donating a minimum of 50 items each week to a variety of causes over a 50 day period.