Collection Excellence

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As healthcare costs continue to rise, patients are taking on more and more of the responsibility for those costs in the form of higher copayment, deductibles, and premiums. In fact, patient responsibility is now the number three payer, behind Medicaid and Medicare, according to a recent TransUnion Healthcare analysis.  The study, which was presented at HIMSS18, revealed that patients' average out-of-pocket medical expenses were $1,813 in 2017 – an ...
For healthcare providers, figuring out the optimal way to collect money from patients can seem very complicated. Facilities need income to provide care, but money is a sensitive issue for many individuals and families, especially when they're dealing with an injury or illness. Recent changes to the nation's healthcare laws and the addition of millions of Americans to the insurance rolls has only made this problem worse. As a result, there ...