Collection Excellence

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Every year, consumers are finding new ways to block both legitimate and fraudulent phone calls from bill collectors. While it's understandable that some people have very good reasons for blocking certain numbers, preventing valid medical collections reduces revenue for healthcare providers and hurts the credit reports of consumers who can't resolve their debts. In a letter to the FCC, the American Bankers Association,
Collection Agencies aren't just third-party contractors. They're business partners that help companies deal with delinquent accounts while maintaining a positive relationship with customers. The right collection agency has the training, tools, and skills to recover the maximum amount of debt and increase a company's bottom line. The wrong collection agency, however, can be like a bad employee, costing the company precious time, money, and resources. When ...