Collection Excellence

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Healthcare providers could lose nearly $200 billion in revenue during the next year due to patient collections being written off. While payments from CMS and private insurance companies are often received within 30 days of a claim submission, patients can take much longer to settle their bills. According to
Keeping your collectors motivated is essential to reducing turnover, boosting revenue, and fostering a positive work environment. Here are a few simple ways to build a more focused and productive collection team.  1. Provide Proper Training Proper training is essential to instilling a sense of confidence in your collectors. Workers who are equipped with the tools ...