Collection Excellence

The common perception of the debt collection industry in modern times is almost overwhelmingly negative. Collectors in pop culture are often represented as callous, predatory characters who harass poor families and individuals when they're most vulnerable. While a very slim number of collectors may act in this manner, this portrayal is almost entirely false. Debt collection has a significant positive impact on the economy in both a micro and macro sense, ...

During the past decade, patients have taken more responsibility for directly paying their healthcare costs. A study from Instamed in 2015 showed that nearly three out of four providers reported a spike in patient financial responsibility. For ...