Collection Excellence

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In the United States, patients with health insurance are required to pay for a greater portion of their care out of pocket than they ever have in the past. Hospitals and doctor's offices have always been concerned about getting payment from the uninsured, but now that patients with employer coverage bare a greater financial burden, providers are feeling more like debt collectors. By spending time and resources on collections rather than care, providers fear ...
For more than a decade, physicians and hospitals throughout the United States have been pushed to align their objectives. Traditionally, this goal has been approached from a financial perspective, but that strategy has proven to be less than optimal in many ways, especially when it comes to relationships with patients. An alignment strategy that focuses on value-based care instead of just revenue and profits is likely to produce much better results for ...