Collection Excellence

We have a lot to share with you.

We’ll keep you informed with industry and event news, case studies, and technology and service updates.

Keeping your collectors motivated is essential to reducing turnover, boosting revenue, and fostering a positive work environment. Here are a few simple ways to build a more focused and productive collection team.  1. Provide Proper Training Proper training is essential to instilling a sense of confidence in your collectors. Workers who are equipped with the tools ...
Business owners and managers know they have the option to turn over their delinquent accounts to third-party collectors to boost their revenue, but they are often very hesitant to do so. The reason for this stems from a variety of fears and misconceptions based on industry myths. While being cautious is prudent, giving too much credence to concerns that are unlikely to become reality can really hinder business. Here ...