Collection Excellence

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On March 16th, 2018, the United States Court of Appeals for the District of Columbia Circuit reversed some components of the Federal Communication Commission’s 2015 TCPA rules while upholding others. The decision on ACA International v. Federal Communications Commission, which was being eagerly awaited by the debt collection industry, is expected to have major implications. The ...
As consumers and customers we are constantly getting bombarded by phone calls, emails, and text messages on a daily basis. Ever receive a text message from your favorite restaurant with a discount or coupon?  What about a voicemail regarding a bill that you owe?