Collection Excellence

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As healthcare costs continue to rise, patients are taking on more and more of the responsibility for those costs in the form of higher copayment, deductibles, and premiums. In fact, patient responsibility is now the number three payer, behind Medicaid and Medicare, according to a recent TransUnion Healthcare analysis.  The study, which was presented at HIMSS18, revealed that patients' average out-of-pocket medical expenses were $1,813 in 2017 – an ...
Business owners and managers know they have the option to turn over their delinquent accounts to third-party collectors to boost their revenue, but they are often very hesitant to do so. The reason for this stems from a variety of fears and misconceptions based on industry myths. While being cautious is prudent, giving too much credence to concerns that are unlikely to become reality can really hinder business. Here ...