Collection Excellence

We have a lot to share with you.

We’ll keep you informed with industry and event news, case studies, and technology and service updates.

How a Debt Collection Agency Can Help Your Cash Flow

In-House vs. Outsource - What Makes Sense for Your Collection Operation?

Dr. Debt Collector

Collections at Christmas Time - Tips for Collecting During this Notoriously Difficult Season

Price Transparency and What it Means for Your Organization

OMG! Texting and Debt Collection - What You Need to Know

The Economic Impacts of the Debt Collection Industry

How Value Based Strategies Can Help to Achieve Physician Alignment

4 Ways to Increase Collections From Your Patients

Why You Should Know Your Cost To Collect

3 Quick Tips for Motivating Your Collection Floor Team

The Top 3 Healthcare Payers - Medicare, Medicaid, and...Patient Responsibility?

5 Compliance Hot Spots to Consider When Choosing a Patient Finance Partner

Social Determinants of Health: Why 90% of Patient Well-Being has Nothing to do with Healthcare

Top 4 Myths About Working with a Collection Partner

Three Common Misconceptions about Collection from Patients

Meds to Beds - How a New Program is Preventing Rehospitalization

Exceptional Vendor Management Is No Longer A Goal - It's an Immediate Necessity.

DC Court Reverses Key Provisions in FCC's 2015 TCPA Rules - 4 Things You Need to Know

Are Your Calls Being Blocked?

Why You Should Hire Your Collection Agency Like You Hire an Employee

7 HealthCare Trends to Lookout for in 2018

Automated Patient Payments – Putting the Patient First

The Red Flags Rule - Identity Theft and Debt Collectors

The Compensation Manuscript - Are you driving compliance or complaints?

4 Things Collectors Must Know - When Collecting Debt From Service Members

How Big Data Improves The Revenue Cycle

Bundled Payments: How Physicians Prepare For MACRA

TCPA – Past, Present, and Future.

How To Collect More With Clean And Concise Patient Statements

Trump's Presidency - Is it good for physicians and patients?

Voices in Healthcare Finance

How Physicians Should Negotiate with Payers

HIPAA audits are coming - are you compliant?

Top 5 Challenges Physicians Face

How A Positive Conversation Can Increase Collection Results

7 Tips for Dealing with Frustrated Customers

When Should Healthcare Accounts Go to Bad Debt?

Designing Patient Friendly Statements

Top Qualities of a Successful Self-Pay Agency

Six Things to Consider When Selecting a Collection Agency

What Everybody Ought to Know About Call Center Metrics

Celebrating 50 Years by Giving Back

Top 5 Reasons Your Hospital Should Outsource Self Pay

Top 10 Reasons Not to Report Medical Debt to Credit Bureaus