Collection Excellence

We have a lot to share with you.

We’ll keep you informed with industry and event news, case studies, and technology and service updates.

School's In Session! Back to School Tips for Better Preparation.

How to Spot a Scam Call

How a Debt Collection Agency Can Help Your Cash Flow

In-House vs. Outsource - What Makes Sense for Your Collection Operation?

Dr. Debt Collector

Collections at Christmas Time - Tips for Collecting During this Notoriously Difficult Season

Price Transparency and What it Means for Your Organization

OMG! Texting and Debt Collection - What You Need to Know

The Economic Impacts of the Debt Collection Industry

How Value Based Strategies Can Help to Achieve Physician Alignment

4 Ways to Increase Collections From Your Patients

Why You Should Know Your Cost To Collect

3 Quick Tips for Motivating Your Collection Floor Team

The Top 3 Healthcare Payers - Medicare, Medicaid, and...Patient Responsibility?

5 Compliance Hot Spots to Consider When Choosing a Patient Finance Partner

Social Determinants of Health: Why 90% of Patient Well-Being has Nothing to do with Healthcare

Top 4 Myths About Working with a Collection Partner

Three Common Misconceptions about Collection from Patients

Meds to Beds - How a New Program is Preventing Rehospitalization

Exceptional Vendor Management Is No Longer A Goal - It's an Immediate Necessity.

DC Court Reverses Key Provisions in FCC's 2015 TCPA Rules - 4 Things You Need to Know

Are Your Calls Being Blocked?

Why You Should Hire Your Collection Agency Like You Hire an Employee

7 HealthCare Trends to Lookout for in 2018

Automated Patient Payments – Putting the Patient First

The Red Flags Rule - Identity Theft and Debt Collectors

The Compensation Manuscript - Are you driving compliance or complaints?

4 Things Collectors Must Know - When Collecting Debt From Service Members

How Big Data Improves The Revenue Cycle

Bundled Payments: How Physicians Prepare For MACRA

TCPA – Past, Present, and Future.

How To Collect More With Clean And Concise Patient Statements

Trump's Presidency - Is it good for physicians and patients?

Voices in Healthcare Finance

How Physicians Should Negotiate with Payers

HIPAA audits are coming - are you compliant?

Top 5 Challenges Physicians Face

How A Positive Conversation Can Increase Collection Results

7 Tips for Dealing with Frustrated Customers

When Should Healthcare Accounts Go to Bad Debt?

Designing Patient Friendly Statements

Top Qualities of a Successful Self-Pay Agency

Six Things to Consider When Selecting a Collection Agency

What Everybody Ought to Know About Call Center Metrics

Celebrating 50 Years by Giving Back

Top 5 Reasons Your Hospital Should Outsource Self Pay

Top 10 Reasons Not to Report Medical Debt to Credit Bureaus